FAQ'S

How can I pay for my order?

We offer Cash on Delivery (COD), bank transfer, and online payment options for easy shopping at Zorvix Trend.

Do we ship orders nationwide?

Yes, Zorvix Trend delivers across all cities in Pakistan.

What are our delivery charges?

We offer affordable nationwide shipping, and free delivery promotions may be available on selected orders.

How can I get a refund?

For refund requests, contact us at zorvixtrendonline@gmail.com or WhatsApp us at +92 371 4052259.

How can I replace a product?

You can contact our support team for replacement requests. We’ll assist you with the process quickly and smoothly.

Do I have to pay shipping charges for product replacement?

Yes, replacement shipping charges apply unless the issue is caused by a damaged, defective, or incorrect product from Zorvix Trend.

Do I have to pay shipping charges for product returns?

Return shipping costs are usually the customer’s responsibility unless the return is due to our mistake.

Can I return a product after 7 days?

Returns and exchanges are accepted within 7 days after delivery.

How do I verify the products are authentic?

Shop directly from Zorvix Trend to ensure you receive original and quality products.

What happens if my return request is not approved?

If the return request does not meet our return policy conditions, the item may be sent back without refund or exchange. Our support team will explain the reason clearly.

I still can't find what I'm looking for.

No worries! Contact us anytime:

📧 zorvixtrendonline@gmail.com
📱 WhatsApp: +92 371 4052259